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Terms of Service

Last Updated: May 14, 2026

1. Acceptance

These Terms of Service ("Terms") govern your use of the nimiti.net website and the products and services operated by Nimiti LLC ("Nimiti"), including Employee HQ (collectively, the "Service"). By accessing or using the Service, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the Service.

If you accept these Terms on behalf of a company, organization, or other entity, you represent that you have authority to bind that entity. Individual Nimiti products may publish additional product-specific terms that supplement these Terms.

2. Who May Use the Service

Nimiti's products are intended for workplace and business use. Access to employee-facing features is provisioned by an organization that uses the applicable product. You may use the Service only if:

  • your use is authorized by your organization or employer;
  • the information you provide is accurate and current;
  • you comply with these Terms and applicable law.

You must be at least 18 years old to use the Service.

3. Accounts, Roles, and Security

3.1 Account setup

Nimiti products use one account per person across each product. Organization managers may create accounts through the applicable website or manager portal. Employee accounts are created and managed by authorized administrators within the organization. Employees do not self-register for app access unless the product explicitly enables that flow.

3.2 Roles and permissions

Nimiti products use role-based access controls. Depending on your authorized relationship with the product and the organizations using it, the same account may hold employee, manager, and administrator access states. Administrators cannot remove their own administrator access unless another authorized administrator performs that action.

3.3 Credential security

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You must notify your organization or Nimiti support promptly if you suspect unauthorized access, credential compromise, or other security issues.

4. Service Features

Nimiti products are modular. Features available to a given organization or location may differ. Nimiti may add, remove, suspend, or modify features without guaranteeing continued availability of any specific module.

5. Acceptable Use

You agree not to:

  • use the Service for unlawful, fraudulent, misleading, abusive, or unauthorized purposes;
  • access or attempt to access data belonging to another organization, location, or user without authorization;
  • interfere with, disrupt, probe, or circumvent the security, integrity, or availability of the Service;
  • upload, transmit, or distribute malware, malicious code, or harmful content;
  • use the Service to harass, threaten, discriminate against, or otherwise harm another person;
  • send unauthorized bulk communications or misuse communication features available in the Service;
  • copy, reverse engineer, scrape, or create competing services from the Service except as allowed by law.

We may investigate suspected misuse and may suspend or restrict access as needed to protect the Service, users, or third parties.

6. Organization Content and Instructions

Organizations and their administrators control much of the data and content made available through Nimiti products, including employee records, schedules, announcements, uploaded documents, score information, and directory entries. The organization is responsible for:

  • obtaining any permissions, notices, and consents required for the information it provides;
  • ensuring its administrators use the Service appropriately;
  • reviewing the accuracy of organization-managed data and content;
  • deciding who should have access to particular modules and records.

Nimiti is not responsible for employment decisions, scheduling decisions, disciplinary decisions, payroll calculations, or other workplace actions made by an organization through or alongside the Service.

7. Service Communications

Nimiti may send service-related emails, in-app notices, or other operational communications tied to account security, onboarding, billing, support, or organization-managed workflows. Your organization is responsible for the content, timing, and audience of communications it sends through available Service tools. Delivery timing and availability can vary and are not guaranteed.

8. Billing and Payment

Billing applies to organization accounts using paid Nimiti services. Subscription fees, pricing structure, billing timing, and any usage-based charges presented during signup, onboarding, invoicing, or within the applicable manager portal are part of your agreement with Nimiti.

Organization accounts are responsible for maintaining accurate billing details and a valid payment method where required. If payment is not received on time, Nimiti may suspend access to paid features, limit service availability, or require the balance to be resolved before continued use. Unless otherwise stated in a separate written agreement or required by law, fees are non-refundable once billed or paid. You are also responsible for applicable taxes, duties, and similar government charges associated with your subscription or use of paid features.

9. Suspension, Deactivation, and Termination

We may suspend, limit, or terminate access to the Service if:

  • you violate these Terms or applicable law;
  • your organization requests deactivation;
  • we reasonably believe access creates a security, abuse, or legal risk;
  • the applicable organization account is suspended or closed.

When an employee account is deactivated, access may be removed immediately. Deactivated employee accounts are generally retained for up to 30 days before permanent deletion, unless a longer retention period is required by law, contract, or legitimate business need.

10. Intellectual Property

Nimiti, its products, and the related software, design, branding, documentation, and materials are owned by or licensed to Nimiti and are protected by applicable intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to use the Service for its intended business purpose. If you provide feedback, suggestions, or ideas about the Service, we may use them without restriction or obligation to you.

11. Third-Party Services

The Service relies on third-party providers, including infrastructure, authentication, storage, analytics, email delivery, payment, support, and other operational vendors. Nimiti is not responsible for outages or failures caused by third-party providers, app stores, internet service providers, or devices outside our reasonable control.

12. No Emergency or Professional Advice Service

Nimiti products are not an emergency service. Do not rely on the Service, including alerts or notifications, for emergency communications or time-critical medical, legal, or safety matters. The Service does not provide legal, tax, HR, accounting, or employment advice.

13. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE MAXIMUM EXTENT PERMITTED BY LAW, NIMITI DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, secure, or available at all times, or that any data will never be lost, delayed, or corrupted.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NIMITI WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY, ARISING OUT OF OR RELATED TO THE SERVICE OR THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NIMITI'S TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF $100 OR THE AMOUNT PAID BY THE APPLICABLE ORGANIZATION TO NIMITI FOR THE SERVICE IN THE THREE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain limitations, so some of the above may not apply.

15. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will update the "Last Updated" date and may provide additional notice where appropriate. Continued use of the Service after revised Terms take effect means you accept the revised Terms.

16. Governing Law

These Terms are governed by the laws of the Commonwealth of Pennsylvania, United States, without regard to conflict of law principles, except where mandatory law requires otherwise.

17. Contact

For questions about these Terms, email bert@nimiti.net. For account or workplace-specific issues, contact your organization's administrator first.